Refund policy
Returns & Refunds
We want you to love your purchase from LUXENEST.
-
Returns are accepted within 14 days of delivery
-
Items must be unused, undamaged, and in original packaging
-
Custom or final-sale items are not eligible for return
Refunds
Once your return is received and inspected, refunds will be issued to the original payment method within 5–10 business days.
To initiate a return, please contact support@luxenest.com with your order number.